Forms

You are permitted to designate a person(s) who will receive payment of benefits in the event of your death.  You designate a beneficiary (or make changes to your previous designation) by completing an “Employee’s Beneficiary Change Form.”   Completed forms must be requested from and sent to our Honolulu Service Center.

To ensure that death benefits under the Plan are paid to the individual(s) of your choice, you should periodically review your beneficiary designation(s) and determine whether any changes are appropriate.  This is especially true if you have a life change event (e.g. marriage, birth of a child, divorce or death).

It is important to note that with respect to the beneficiary(ies) you have designated:

• If you have a change in status, your designation is not automatically updated. For example, if your spouse is your beneficiary, that designation is not void as a result of your divorce.  Your ex-spouse would remain your plan beneficiary until you make a change to your designation.
• The beneficiary you designate under this Plan is separate from any designation you may have made under any other program in which you participate. If you do not designate a beneficiary under this Plan, in the event of your death, benefits will be paid to your estate.

FORMS

To obtain a form, individuals are encouraged to call the local office to speak with a Voya representative at (808) 597-8213. The Voya Office is available Monday – Friday, 8:00 a.m. to 4:00 p.m. HST. Your local Voya representatives are providing in person meetings on an appointment only basis.

In addition to the local office, Voya Customer Service Associates can help.  Call (800) 584-6001 and speak with a Customer Service Associate.  Associates are available Monday-Friday 2:00 a.m. to 3:00 p.m. Hawaii Standard Time (HST), except on New York Stock Exchange holidays.